Privacy policy
Last updated: August 22, 2026
Oskar & Ella Apartment, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you contact us about a reservation or use our services.
1. Information We Collect
When you contact us to request a reservation, we may collect:
- your name;
- email address;
- requested check-in and check-out dates;
- number of guests; and
- any information you choose to include in your message.
We use this information to check availability, communicate with you, and process your reservation request.
2. Payment Processing
We do not collect or store payment card details through this website or by email.
If the requested dates are available, we may send you a payment link or invoice through Stripe. Payments are completed on Stripe’s secure payment page, and Stripe processes the payment information in accordance with its own privacy policy and applicable laws.
A reservation is not confirmed until the required payment has been successfully completed within the 8-hour payment period stated in the Stripe payment link or invoice. During that period, we may temporarily hold the requested dates on our calendar.
3. How We Use Personal Information
We may use the information we collect to:
- respond to reservation requests;
- check and manage availability;
- send payment links or invoices;
- communicate booking and check-in details;
- provide accommodation services; and
- maintain business, accounting, and legal records.
4. Sharing of Personal Information
We may share personal information with service providers that help us operate our business, including:
- Stripe, for payment processing;
- our hosting and email service providers; and
- authorities or professional advisers when required by law.
We do not sell your personal information.
5. Data Security and Retention
We use reasonable measures to protect personal information. We retain reservation and payment-related records only for as long as reasonably necessary for customer service, accounting, dispute resolution, security, and legal obligations.
6. Company Information
This website and its services are operated by:
Oskar & Ella Apartment, LLC
Registered Office: 131 Continental Dr, Suite 305, Newark, DE 19713, USA
Registered Agent: Legalinc Corporate Services Inc.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at: